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Guarantees & Return Policy

By purchasing the product from our company (hereinafter the Seller), you can expect compliance with the warranty obligations, including warranty and post-warranty service. The warranty also applies to all services provided by our company's technical specialists.
If you discover any malfunction of the product during the warranty period, you need to fill out a complaint form and send it to the manufacturer's service centers specified in the warranty card or in the user manual. You can also request assistance in organizing maintenance and repair at the manufacturing factory from our specialists:
  • Warranty repair is free of charge.
  • The customer will pay for the delivery and repair costs if the product's malfunction is due to the customer's fault.
All issues relating to the replacement and return of the equipment shall be resolved in full accordance with Russian legislation.
Equipment of adequate quality is not subject to replacement or return, according to paragraph 11 of the List of non-food items of adequate quality not subject to return or replacement for similar goods.
The decision concerning the return, replacement, or repair of defective equipment is made by the manufacturer of the equipment and is implemented through the seller or through a service center chain.

All ENSTO products

The group "New Technologies" offers for review the products of the plant ENSTO: linear fittings, overvoltage limiters, metal structures, cable couplings, connectors, ferrules, symmetrical transformers, gas-insulated load switches, tools, thermoplastic housings, polyester, aluminum, modular, fire-resistant boxes, terminal boxes, accessories for housings, single bases, switches, lamps for residential premises, street, facade, office, linear, industrial, DownLight, LED strips, electric heating systems, de-icing, convectors, quick installation systems, mounting connectors, socket racks, electric vehicle charging stations
  • Power transmission lines up to 1 kV ENSTO
    Power transmission lines up to 1 kV
    SO274S, SO275S, SO276S, SO234S, etc.
  • 6-35 kV power transmission lines ENSTO
    6-35 kV power transmission lines
    SDI30, SDI37, SH193, SH193.453, etc.
  • Surge arresters ENSTO
    Surge arresters
    series SE45, SE46, HE, HE-S, etc.
  • Metal structures ENSTO
    Metal structures
    SH155R, SH188R, SH156R, SH178R, etc.
  • Cable couplings up to 1 kV ENSTO
    Cable couplings up to 1 kV
    SJKR1.47, SJKR3.47, SJKR4.47, SJKR1, etc.
  • Cable couplings up to 45 kV ENSTO
    Cable couplings up to 45 kV
    CONE250.2, CONE250SE.2, CONS250.2, etc.
  • Connectors, tips ENSTO
    Connectors, tips
    SLJ1.27, SLJ2.27, SLJ3.47, SLJ4.47, etc.
  • Symmetrical transformers ENSTO
    Symmetrical transformers
    PB50A-3P-200ADV, etc.
  • Gas-operated load switches ENSTO
    Gas-operated load switches
    NXS530000, etc.
  • Tools ENSTO
    Tools
    ST250, ST250.1, ST2308, ST251, etc.
  • Thermoplastic housings ENSTO
    Thermoplastic housings
    Cubo series S, D, O, C, W, G, etc.
  • Polyester housings ENSTO
    Polyester housings
    Cubo series M, N, etc.
  • Modular enclosures ENSTO
    Modular enclosures
    series Cubo P, R, Modulo, etc.
  • Aluminum housings ENSTO
    Aluminum housings
    HALP050503, HALP060604, etc.
  • Fire-resistant boxes, terminal boxes ENSTO
    Fire-resistant boxes, terminal boxes
    Vulcano, Cubo T series, etc.
  • Accessories for housings ENSTO
    Accessories for housings
    F1151, F2251, F1165, F1166, etc.
  • Single bases, switches ENSTO
    Single bases, switches
    KVC1.1, KVC1.2, KVC30, KV25.1, etc.
  • Lamps for residential premises ENSTO
    Lamps for residential premises
    series Ami, Ali, Alisa, AVR254, etc.
  • Street lamps, facade ENSTO
    Street lamps, facade
    series Aaria, Averia, Lumia, Kapy, etc.
  • Public, office lamps ENSTO
    Public, office lamps
    series Anna, Anna System, Aino, etc.
  • DownLight fixtures ENSTO
    DownLight fixtures
    Velox, Velox Deco, etc. series
  • Linear lamps, LED strips ENSTO
    Linear lamps, LED strips
    series AVR66, AVR67, Veloxstrip, etc.
  • Industrial lamps ENSTO
    Industrial lamps
    series Tino, Tino Ramp, Marlo, etc.
  • Electric heating systems ENSTO
    Electric heating systems
    series Tassu, Tassu S, FinnMat, etc.
  • Electric convectors ENSTO
    Electric convectors
    series FinnHeat, FinnHeat Mini, etc.
  • De-icing systems ENSTO
    De-icing systems
    series Plug'n Heat, Tash, etc.
  • EnstoNet Quick Installation systems ENSTO
    EnstoNet Quick Installation systems
    NAJDM33, NAJDM36, NAJDM53, etc.
  • Electrical connectors EnstoNet ENSTO
    Electrical connectors EnstoNet
    NAC21, NBC2, NCC21, NAC22, etc.
  • Electrical connectors EnstoNet XL ENSTO
    Electrical connectors EnstoNet XL
    XLA21.B, XLA22.B, XLA31.B and others .
  • Socket blocks ENSTO
    Socket blocks
    WSA40, WSA44, WSA60, WSA80, etc.
  • Electric vehicle charging systems ENSTO
    Electric vehicle charging systems
    eFiller series, Wallbox, etc.

NEW TECHNOLOGIES GROUP

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